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If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. Your old Firefox profile will be placed on your desktop in a folder named “ Old Firefox Data“. When it’s done, a window will list the information that was imported. To continue, click on the “ Refresh Firefox” button in the new confirmation window that opens.įirefox will close itself and will revert to its default settings. When the drop-down menu appears, select the option labeled “ Help“.Ĭlick “More troubleshooting information”.įrom the Help menu, click on “ More troubleshooting information“.Ĭlick the “ Refresh Firefox” button in the upper-right corner of the “ Troubleshooting Information” page. To reset Firefox for Windows back to its default settings, follow these steps:Ĭlick the menu icon, then click on “Help”.Ĭlick on Firefox’s main menu button, represented by three horizontal lines. To quickly reset Firefox, you can enter about:support into Firefox’s address bar to go to the Troubleshooting Information page, then click on “ Refresh Firefox” to restore the browser settings